| Place of service | The type of service | Type of device / description of the service | Unit | Net retail price | Gross retail price |
|---|---|---|---|---|---|
| Services provided at the Service Center | Device repair diagnostics and valuation service | Printer, monitor, laptop/desktop computer – fee charged if repair costs are not accepted. If the repair quote is accepted, the diagnostic fee will be included in the cost of the repair. | service | 95 zł | 116,85 zł |
| Cost of transporting the device (one way) | Applies to a device weighing up to 30 kg with packaging and/or a device with the sum of the lengths of the package’s sides (height+length+depth) does not exceed 150 cm | service | 22 zł | 27,06 zł | |
| Device repair service. The price does not include the parts needed to complete the repair | Printer, notebook/desktop computer, monitor up to 55″ | man-hour | 120 zł | 147,60 zł | |
| Services provided at the customer’s premises – mobile service | Diagnostics service and valuation of device repair with time consumption up to 1 hour | Printer, notebook/desktop computer, monitor up to 40″ | service | 240 zł | 295,20 zł |
| Device repair service with time-consuming up to 1 hour . The price does not include the parts needed to carry out the repair | service | 240 zł | 295,20 zł | ||
| Device repair service | Monitor over 40” | man-hour | individual pricing | ||
| An additional fee for services with a duration of more than 1 man-hour | Fee for each subsequent commenced man-hour of the service technician’s work | man-hour | 100 zł | 123 zł | |
| Short journey | Travel up to 30 km counted from the seat of the Service to the Customer and back | service | 40 zł | 49,20 zł | |
| Long journey | Travel over 30 km counted from the seat of the Service to the Customer and back. Rate for 1 km | 1 kilometer | 1,25 zł | 1,54 zł | |
Basic price list. The price list applies to services provided on the basis of the accepted regulations for the implementation of maintenance services and valuations prepared by the eo Networks Customer Service Office.