User identity confirmation service for Open Life customers

Challenge

Open Life ensures that the solution it provides to its customers meets market requirements. Therefore, it looks for solutions that improve customer service and meet formal and statutory requirements, while ensuring application security requirements.

Given our long-term cooperation, the Client reported the need to implement a modern solution for the login process to the Open Life web application.

The aim of the project was to extend the application with an additional method of confirming the user’s identity and to eliminate the problem of the current methods of confirming the user’s identity, namely:

  • in case of logging into the application – login/password,
  • in case of authorization of changes to the account/policy – SMS/email code.

We faced the challenge of implementing an alternative and secure method of confirming identity by users. Together with the Client, we decided to introduce integration with the mojeID service, which works similarly to the Trusted Profile.

Project parameters

Client:
Open Life Life Insurance Company Joint Stock Company
Industry:
Insurance
Range:

  • Analysis
  • Product development
  • Web development
  • Integration with systems
  • Oracle BI Publisher Integration
  • Integration with MojeID
  • API Sharing
  • Development and maintenance

Solution

Project implementation steps:

1

Open Life App Customization

The existing application has been modified in line with the business requirements related to the introduction of the new identity verification method.

2

Changes

Introducing necessary changes to existing functionalities.

3

New module

Creation of a new module in accordance with the client’s guidelines.

4

Integration

Integration of the Open Life system with the mojeID service

5

Tests

Carrying out solution tests

6

Implementation

Production implementation

Customer benefits from implementing the mojeID service: 

SIMPLIFYING THE LOGIN PROCESS

Users can log in to the Open Life app using their bank details, which has greatly simplified and accelerated the login process. This solution has also greatly simplified the process of authorizing changes to the account/policy.

INCREASED SECURITY

Identity confirmation through banks has ensured a high level of security, eliminating the risks associated with traditional passwords and logins.

BETTER USER EXPERIENCE

The new authorization method made it easier to manage the account and policy, especially in situations where users forgot their password or login.

Integration of the Open Life system with mojeID service was a key step towards improving user experience and increasing security. Thanks to this solution, the Client not only simplified the login process, but also strengthened its position as an innovative and customer-focused insurance service provider.

Technology

Java
Spring
Hibernate